System Center 2012 Service Manager RTM review for 4Sysops–part 5

The fifth part of my Service Manager overview is now online here. I cover Management Packs including the Cloud Services Process Pack and the IT GRC pack.

Enjoy and thanks for reading.

System Center 2012 Service Manager RTM review for 4Sysops–part 4

The next part of my sixth part overview of Service Manager 2012 is now online at 4sysops, read it here. This time I cover Service Delivery and Automation as well as Designing Self Service.

Enjoy! And thanks for reading.

System Center 2012 Service Manager RTM review for 4Sysops–part 3

The third instalment of my Service Manager overview is now live here at 4Sysops. This time I cover connectors that bring information in SM as well as the new release and SLA management features.

Enjoy the article – and thanks for reading.

System Center 2012 Service Manager RTM review for 4Sysops–part 2

And my review / overview of Service Manager at 4Sysops continues – in part 2 we look at the different components of SM and how to scale an implementation in larger environments. Read it here.

 

Enjoy it and thanks for reading!