System Center 2012 Service Manager RTM review for 4Sysops–part 4

The next part of my sixth part overview of Service Manager 2012 is now online at 4sysops, read it here. This time I cover Service Delivery and Automation as well as Designing Self Service.

Enjoy! And thanks for reading.

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System Center 2012 Service Manager RTM review for 4Sysops–part 4

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